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NEWS
By Alan Blank | June 6, 2008
Costa Mesa officials might take legal action against Time Warner Inc. after the city of Los Angeles sued the cable provider for allegedly misleading subscribers and providing them with an unacceptably shoddy product and slow, incompetent service. In response to that suit and a history of complaints from local residents dissatisfied with the cable provider, Costa Mesa City Attorney Kimberly Hall Barlow wants to find out whether similar actions might be in Costa Mesa’s best interest.
NEWS
February 19, 2008
Time Warner representatives will be on hand at the City Council meeting Tuesday night, responding to concerns expressed by residents during a January meeting. Time Warner, the city’s sole provider of cable services, as well as a provider of broadband Internet access and telephone services, has been unpopular with many Costa Mesa residents who say their service and support is sub par. Time Warner became the city’s cable provider in 2006, when it consolidated customers from Adelphia and Comcast.
NEWS
February 28, 2008
A Time Warner representative recently came to a City Council meeting to address complaints from customers about the cable company’s service. Were you satisfied with the company’s explanations? If not, what more can you do about it?   Since Time Warner took over as the city’s cable provider, residents have endured a difficult transition. I personally have experienced and received numerous complaints by residents frustrated with long hold times, fuzzy pictures, black outs, sound problems and inability to connect to the Internet.
NEWS
By Lloyd McDaniel | December 26, 2007
After being forcibly made to change my basic telephone service from Time Warner for $16 a month, I elected to go with AT&T in November and called Time Warner in mid-November requesting a finalized bill. On Dec. 22, I received the December bill from Time Warner for full service from Dec. 13 through Jan. 12. I paid the Nov. 13 through Dec. 12 bill and was due a refund. What is disturbing about this Time Warner bill was a) They totally ignored my service terminating in November, b)
NEWS
August 2, 2007
Councilman Curry, get your facts right. The article printed in the Forum quoting Councilman Steve Curry's position regarding the city hall site ("Unite and move forward now on city hall," July 30) is outrageous. It underscores the lack of knowledge from our own elected officials. Steve's article is riddled with incorrect statements, half truths and has gaping holes in his reasoning. One of the gaping holes is the absence of any agreement with the OCTA to make their site available.
NEWS
January 23, 2008
A good general rule — don’t vote in favor of initiatives that haven’t been explained. I’m confident that a clear majority of Newport voters will follow that rule and vote “No” on Measure B because the City Hall in the Park supporters have failed to answer three critical questions raised by their initiative: 1) How much would it cost? The “Yes” team says we’ll save at least $10 million more any other alternative. The “No” team claims the park site represents a $10 million premium.
NEWS
March 16, 2008
One of our readers in Costa Mesa was locked in battle with Time Warner over a $11 refund since November. Four months. For 11 bucks. Can you imagine? We suppose you can. Our office and City Hall has been flooded with complaints like this about the customer service at Time Warner, which took over the cable franchise in 2006 after Adelphia collapsed into bankruptcy. The complaints, unfortunately, are not uncommon. That’s true of just about any cable TV company. The explanation is simple: For years they have operated largely as monopolies.
LOCAL
By Steve Smith | November 17, 2008
I’m still seeing and receiving advice on improving grades and test scores that fails to include the elimination of one activity that doesn’t cost a dime, that promotes reading and has also been proven to help prevent childhood obesity. Yes, I mean turning off the TV, but now there is even more of a reason to quit. According to a recent study of a survey of nearly 30,000 American adults conducted between 1975 and 2006 as part of the General Social Survey, it turns out that unhappy people watch 30% more television than happy people.
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NEWS
By Peter Buffa | January 1, 2011
It is done. You made it. I am so proud of you. Another round of holiday-induced rapture has come to a close. Was everything picture-perfect? I knew it would be. And now it is time to move on, start over and get on with it with a new year, a new day, a new lease on life. It isn't really, of course, but pretending that Jan. 1 is more important than May 12 or Oct. 9 makes us feel good, no? It's like New Year's resolutions. For some reason, we believe that we will lose weight, get organized and be so healthy it's sickening because it's January, but we can't do it the rest of the year.
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LOCAL
By Steve Smith | November 17, 2008
I’m still seeing and receiving advice on improving grades and test scores that fails to include the elimination of one activity that doesn’t cost a dime, that promotes reading and has also been proven to help prevent childhood obesity. Yes, I mean turning off the TV, but now there is even more of a reason to quit. According to a recent study of a survey of nearly 30,000 American adults conducted between 1975 and 2006 as part of the General Social Survey, it turns out that unhappy people watch 30% more television than happy people.
NEWS
By Alan Blank | November 10, 2008
Costa Mesa is considering hiring a consultant to inspect cable television service around the city to determine whether Time Warner Cable — the city’s exclusive provider since 2006 — has any problems that need fixing to improve reception. In the past couple of years numerous residents have complained about the quality of Time Warner’s cable service, claiming that the picture is spotty and that reception is frequently interrupted. The City Council has even hosted meetings with a Time Warner representative to ask for explanations for the problems.
NEWS
By Alan Blank | October 8, 2008
It was the heart of the Angel’s final playoff game Monday night. Thousands of fans were glued to their television screens, watching every pitch of an epic matchup, when the images and voices suddenly began to scramble, becoming more and more intermittent by the minute until it was impossible to see what was going on. The much maligned Time Warner Cable customer service department was flooded with angry phone calls, but a message told customers...
NEWS
July 12, 2008
The people have spoken. And the Costa Mesa City Council has heard them. Following in the steps of the Los Angeles City Council, council members are considering suing Time Warner Cable for failing to answer calls in a timely manner and provide efficient service repairs and fair prices. Time Warner Cable became Costa Mesa’s primary joint cable, Internet and phone provider in August 2006 when the company acquired the city’s customers in a national-holding trade-off with Adelphia and Comcast.
NEWS
By Joseph Serna | July 7, 2008
Costa Mesa City Council members will explore their options today on several issues facing residents, including whether to file a lawsuit against Time Warner for reports of poor cable service, noise pollution at John Wayne Airport and if they should levy higher taxes on the city’s hotel guests. Since the news broke early last month that the city of Los Angeles was suing Time Warner for allegedly failing to answer calls in a timely matter, provide efficient service repairs and fair prices, Costa Mesa leaders have considered following suit and taking the cable giant to court.
NEWS
By Alan Blank | June 6, 2008
Costa Mesa officials might take legal action against Time Warner Inc. after the city of Los Angeles sued the cable provider for allegedly misleading subscribers and providing them with an unacceptably shoddy product and slow, incompetent service. In response to that suit and a history of complaints from local residents dissatisfied with the cable provider, Costa Mesa City Attorney Kimberly Hall Barlow wants to find out whether similar actions might be in Costa Mesa’s best interest.
FEATURES
March 31, 2008
NEWPORT BEACH Project funds trickling; costs expected only to increase No more funding is lined up to continue dredging Upper Newport Bay after the first phase of the project wraps in late April, officials said last week. The project is short about $13.8 million, according to the city’s latest estimate. Set-up and tear-down costs for the dredging equipment could cost an additional $2 million if the project runs out of money, Newport Beach Assistant City Manager Dave Kiff said.
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