Chick-fil-A worker fired for offending Asian customers

The worker at the restaurant in Irvine put two stereotypical names on their receipts.

December 12, 2011|From the Los Angeles Times

A cashier at a Chick-fil-A restaurant in Irvine has been fired after she put offensive names mocking Asian customers on their receipts.

Rather than take the names of two Asian customers, she typed "Ching" and "Chong," which appeared, respectively, on the two customers' receipts, according to Kelvin Lee, a UC Irvine student and friend of the customers.

He posted photos of the receipts on his Tumblr account.

Since then, the post has spread through the blogosphere, attracting negative attention to the Georgia-based fast-food chain, which has already garnered animus from some corners because of its openly Christian roots and connection to conservative stances.

Company officials say the incident doesn't reflect corporate views and stands in stark contrast to its ethos.

It was "simply [a] case of immaturity, failed judgment and human error" on the part of one employee, said Don Perry, Chick-fil-A's vice president for public relations.

Perry told the Los Angeles Times that the customers were regulars at the restaurant and took their concerns to management during their visit. The employee was dismissed soon after the incident.

Lee, who started the conversation, seems to be appalled that some are making comments as inflammatory as the original incident.

He wrote, "I realize Chick-fil-A hasn't exactly had the best track record when it comes to issues of social justice, but I don't think the horrible mistake on the part of one individual is reason enough to launch a witch hunt.

"There's no way the person who hired this woman would have been able to know she'd do something so stupid."

—Times Staff Writer Rick Rojas reported this story

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