The residents of Newport Beach are far happier than residents of other cities, and not just because of Newport's natural attractions. They are more satisfied with crime-prevention; the quality of city services; safety when walking in the neighborhood, by day or night; city communications with the public and service from city employees; walking and biking trails; the quality, safety and maintenance of city parks; the promptness of police response to emergencies; the management of traffic flow; enforcement of traffic laws; and planning for growth.
These are the findings of the second Newport Beach Residents Survey (the first was in 2008). You will not learn them anywhere else, because neither the council, city manager or, disappointingly, even the survey company, has been able to get its head around the numbers. Here's why. If I told you 67% of the Newport's residents are satisfied with "management of traffic flows" what would that tell you? Nothing in itself. But when I add that for other Californian cities in 2010 it is 52%, or 15 points lower, you will get the point. It takes a comparison to make sense of the numbers, and neither the city nor the survey company has taken that step, even though other cities were surveyed and the data are available.