BOB SCHMIDT
Newport Beach
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We’re great, so spend our funds elsewhere
Regarding the article on benchmarking (“Newport will measure self against other U.S. cities,” Sept. 12) why are we doing this when a customer satisfaction survey indicated high satisfaction with city services, except for departments involved with building permit delays (of which the city is aware and has been working on improvements)?
We have a city manager form of government, and a well-paid city manager; so why does the council find it necessary to micromanage?
Councilman Don Webb has repeatedly expressed concern for the expense of this effort, and has pointed out the significant amounts of costly staff time required in this measurement process.
Why do we care how we compare with Bellevue, Wash., or how the city’s public relations program compares with Austin, Phoenix, Carlsbad or Ventura?
Our city has a highly competent, well-paid staff to provide our services, and the survey indicates they’re doing a good job. We who live here already know we live in the best city in the country. Rather than wasting funds to measure employee efforts, why don’t we spend these funds to accelerate needed traffic, road, sewer and water improvements, or on the next stage of how to control and minimize drug and alcohol rehab homes, which are proliferating in our community.
At the Aug. 12 council hearing, not one person from the public commented on this. Is it possible the City Council is spending all these funds in an effort to posture themselves for election campaigns?
Newport Beach